{"id":239,"date":"2026-11-04T20:09:00","date_gmt":"2026-11-04T19:09:00","guid":{"rendered":"https:\/\/a-peak.fr\/?page_id=239"},"modified":"2026-11-10T16:55:29","modified_gmt":"2026-11-10T15:55:29","slug":"booking-terms","status":"publish","type":"page","link":"https:\/\/a-peak.fr\/fr\/booking-terms\/","title":{"rendered":"Conditions de r\u00e9servation"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Date d'entr\u00e9e en vigueur : 2 novembre 2026<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Accommodation and Operator<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A-PEAK propose un h\u00e9bergement touristique meubl\u00e9 privatif situ\u00e9 \u00e0 Alex, pr\u00e8s du lac d'Annecy, en France.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>H\u00e9bergement et exploitant<\/strong> Frank HEISSAT<br><strong>Business status:<\/strong> Location meubl\u00e9e non professionnelle (LMNP)<br><strong>SIRET:<\/strong> 10560361700017<br><strong>Address:<\/strong> 137 route des Engagnes, 74290 Alex, France<br><strong>Email:<\/strong> <a href=\"mailto:contact@a-peak.fr\">contact@a-peak.fr<\/a><br><strong>Site internet<\/strong> <a href=\"https:\/\/a-peak.fr\/fr\/\">https:\/\/a-peak.fr<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes conditions s'appliquent aux r\u00e9servations d'h\u00e9bergement effectu\u00e9es directement aupr\u00e8s d'A-PEAK. Les s\u00e9minaires d'entreprise et les prestations professionnelles compl\u00e9mentaires peuvent faire l'objet de devis et de conditions contractuelles sp\u00e9cifiques.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. H\u00e9bergement et capacit\u00e9 d'accueil<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A-PEAK propose un h\u00e9bergement meubl\u00e9 d'environ 110 m\u00b2, pouvant accueillir jusqu'\u00e0 6 personnes pour la nuit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L'h\u00e9bergement comprend trois chambres avec des configurations de couchage modulables, trois douches, trois toilettes, un espace de vie enti\u00e8rement \u00e9quip\u00e9, une connexion Wi-Fi, une terrasse et un jardin privatifs, un acc\u00e8s ind\u00e9pendant et un stationnement r\u00e9serv\u00e9.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Des espaces de rangement pour les v\u00e9los et les skis sont disponibles. Des \u00e9quipements compl\u00e9mentaires peuvent \u00eatre mis \u00e0 disposition sur demande, sous r\u00e9serve de disponibilit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L'h\u00e9bergement est lou\u00e9 dans son int\u00e9gralit\u00e9, \u00e0 titre privatif. L'exploitant conserve l'acc\u00e8s aux parties distinctes de la propri\u00e9t\u00e9 qui ne sont pas comprises dans la location.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Tarifs et dur\u00e9e minimale de s\u00e9jour<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les tarifs sont exprim\u00e9s en euros pour la location de l'h\u00e9bergement entier, dans la limite de six personnes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les dur\u00e9es minimales de s\u00e9jour suivantes s'appliquent :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Basse et moyenne saison : 2 nuits.<\/li>\n\n\n\n<li>Haute saison : 4 nuits.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Le tarif applicable est confirm\u00e9 par \u00e9crit avant toute r\u00e9servation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La taxe de s\u00e9jour \u00e9ventuellement applicable et les autres frais obligatoires seront communiqu\u00e9s avant la confirmation de la r\u00e9servation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Proc\u00e9dure de r\u00e9servation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L'envoi d'une demande via le site A-PEAK ne constitue pas une r\u00e9servation confirm\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s v\u00e9rification des disponibilit\u00e9s, A-PEAK transmettra une proposition \u00e9crite pr\u00e9cisant les dates, le prix total, les frais applicables et les modalit\u00e9s de paiement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9servation devient d\u00e9finitive apr\u00e8s acceptation du contrat de location et r\u00e9ception du premier versement requis, sous r\u00e9serve des conditions pr\u00e9vues audit contrat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Conditions de paiement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un acompte de 30 % du montant total de l'h\u00e9bergement est exig\u00e9 lors de la confirmation de la r\u00e9servation. <strong>30% of the total accommodation price<\/strong> is required upon booking confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le solde de 70 % doit \u00eatre r\u00e9gl\u00e9 au moins 30 jours avant la date d'arriv\u00e9e. <strong>70% must be paid at least 30 days before arrival<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour toute r\u00e9servation confirm\u00e9e moins de 30 jours avant l'arriv\u00e9e, la totalit\u00e9 du montant est payable lors de la confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les instructions de paiement seront communiqu\u00e9es directement par A-PEAK.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le premier versement constitue un<em>acompte<\/em>contractuel, soumis aux conditions d'annulation express\u00e9ment convenues dans le contrat de location.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. D\u00e9p\u00f4t de garantie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un d\u00e9p\u00f4t de garantie remboursable de <strong>\u20ac500<\/strong> est exig\u00e9 avant ou lors de l'arriv\u00e9e, selon les modalit\u00e9s confirm\u00e9es dans le contrat de location.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le d\u00e9p\u00f4t de garantie est destin\u00e9 \u00e0 couvrir les dommages constat\u00e9s et document\u00e9s, les \u00e9l\u00e9ments manquants ou les frais suppl\u00e9mentaires imputables aux occupants, dans les limites autoris\u00e9es par la loi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute retenue sur le d\u00e9p\u00f4t de garantie sera expliqu\u00e9e et justifi\u00e9e par des \u00e9l\u00e9ments appropri\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le solde du d\u00e9p\u00f4t de garantie sera restitu\u00e9 dans un d\u00e9lai de 14 jours suivant le d\u00e9part, sauf si l'\u00e9valuation justifi\u00e9e de dommages ou de sommes restant dues n\u00e9cessite un d\u00e9lai suppl\u00e9mentaire, conform\u00e9ment au contrat de location et \u00e0 la l\u00e9gislation applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Annulation par le client<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Toute demande d'annulation doit \u00eatre communiqu\u00e9e par \u00e9crit \u00e0 l'adresse contact@a-peak.fr. <a href=\"mailto:contact@a-peak.fr\">contact@a-peak.fr<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les conditions d'annulation suivantes s'appliquent, sous r\u00e9serve des dispositions l\u00e9gales imp\u00e9ratives :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>30 jours ou plus<\/strong> Remboursement int\u00e9gral des sommes vers\u00e9es pour l'h\u00e9bergement.<\/li>\n\n\n\n<li><strong>De 29 \u00e0 14 jours<\/strong> Frais d'annulation \u00e9quivalents \u00e0 30 % du prix total de l'h\u00e9bergement.<\/li>\n\n\n\n<li><strong>Moins de 14 jours<\/strong> Frais d'annulation \u00e9quivalents \u00e0 100 % du prix total de l'h\u00e9bergement.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Toute somme vers\u00e9e exc\u00e9dant les frais d'annulation applicables sera rembours\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute somme restant due au titre des pr\u00e9sentes conditions convenues peut demeurer exigible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aucun remboursement partiel automatique n'est pr\u00e9vu en cas de d\u00e9part anticip\u00e9 ou de non-pr\u00e9sentation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ces dispositions ne font pas obstacle aux droits r\u00e9sultant des dispositions l\u00e9gales imp\u00e9ratives applicables, notamment en cas de force majeure lorsque celle-ci est l\u00e9galement reconnue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Annulation par A-PEAK<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si A-PEAK se trouve dans l'impossibilit\u00e9 de fournir l'h\u00e9bergement conform\u00e9ment aux conditions convenues, le client en sera inform\u00e9 dans les meilleurs d\u00e9lais raisonnablement possibles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les sommes d\u00e9j\u00e0 vers\u00e9es seront rembours\u00e9es si le s\u00e9jour ne peut \u00eatre assur\u00e9, sans pr\u00e9judice des autres droits ou recours pr\u00e9vus par la l\u00e9gislation applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lorsque cela est appropri\u00e9 et possible, une solution alternative pourra \u00eatre propos\u00e9e, sous r\u00e9serve de l'accord du client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Arriv\u00e9e et d\u00e9part<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Arriv\u00e9e :<\/strong> \u00e0 partir de 16 h.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>D\u00e9part :<\/strong> avant 10 h.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une arriv\u00e9e anticip\u00e9e ou un d\u00e9part tardif peut \u00eatre envisag\u00e9 apr\u00e8s accord pr\u00e9alable, sous r\u00e9serve de disponibilit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les occupants sont invit\u00e9s \u00e0 communiquer \u00e0 l'avance leur heure approximative d'arriv\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Prestations incluses<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le prix de l'h\u00e9bergement comprend :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La jouissance de l'ensemble de l'h\u00e9bergement pour le nombre de personnes convenu.<\/li>\n\n\n\n<li>Le linge de lit et les serviettes de toilette.<\/li>\n\n\n\n<li>Le m\u00e9nage de fin de s\u00e9jour standard.<\/li>\n\n\n\n<li>L'acc\u00e8s au Wi-Fi.<\/li>\n\n\n\n<li>La consommation normale d'eau et d'\u00e9nergie.<\/li>\n\n\n\n<li>L'utilisation de la terrasse, du jardin privatifs et des places de stationnement r\u00e9serv\u00e9es.<\/li>\n\n\n\n<li>L'acc\u00e8s aux espaces de rangement pour v\u00e9los et skis mis \u00e0 disposition.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Les occupants sont tenus de laisser l'h\u00e9bergement dans un \u00e9tat raisonnablement propre et ordonn\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Des frais de m\u00e9nage suppl\u00e9mentaires peuvent \u00eatre factur\u00e9s, sur justification, en cas de salissures exceptionnelles ou d'utilisation inappropri\u00e9e des lieux.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Responsabilit\u00e9s des occupants<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le titulaire de la r\u00e9servation doit veiller \u00e0 ce que tous les membres du groupe respectent les pr\u00e9sentes conditions ainsi que les r\u00e8gles de la propri\u00e9t\u00e9 communiqu\u00e9es avant l'arriv\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La capacit\u00e9 maximale d'h\u00e9bergement pour la nuit est de six personnes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L'h\u00e9bergement doit \u00eatre utilis\u00e9 paisiblement et avec le soin raisonnablement attendu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les f\u00eates, \u00e9v\u00e9nements impliquant des visiteurs non d\u00e9clar\u00e9s et activit\u00e9s susceptibles de perturber le voisinage sont interdits sans autorisation \u00e9crite pr\u00e9alable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est interdit de fumer \u00e0 l'int\u00e9rieur de l'h\u00e9bergement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les animaux de compagnie ne sont accept\u00e9s qu'avec l'accord \u00e9crit pr\u00e9alable d'A-PEAK.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les occupants doivent signaler tout dommage ou dysfonctionnement d'un \u00e9quipement d\u00e8s que raisonnablement possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Activit\u00e9s de plein air et \u00e9quipements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A-PEAK offre un acc\u00e8s privil\u00e9gi\u00e9 \u00e0 un environnement alpin propice au v\u00e9lo, \u00e0 la randonn\u00e9e, au ski et \u00e0 d'autres activit\u00e9s de plein air.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les occupants restent responsables du choix d'activit\u00e9s adapt\u00e9es \u00e0 leurs capacit\u00e9s, de la v\u00e9rification des conditions m\u00e9t\u00e9orologiques et de l'\u00e9tat des itin\u00e9raires, ainsi que de l'utilisation d'\u00e9quipements appropri\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les prestataires d'activit\u00e9s ext\u00e9rieurs interviennent selon leurs propres conditions et sous leur propre responsabilit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aucune disposition des pr\u00e9sentes conditions ne saurait exclure ou limiter une responsabilit\u00e9 lorsque la l\u00e9gislation applicable l'interdit.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Assurance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Il est recommand\u00e9 aux occupants de v\u00e9rifier que leur assurance personnelle couvre les s\u00e9jours en location de vacances et les risques de responsabilit\u00e9 civile associ\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A-PEAK dispose de garanties d'assurance adapt\u00e9es \u00e0 son activit\u00e9 d'h\u00e9bergement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute exigence sp\u00e9cifique en mati\u00e8re d'assurance sera pr\u00e9cis\u00e9e dans le contrat de location individuel.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Protection des donn\u00e9es personnelles<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les donn\u00e9es personnelles collect\u00e9es lors des demandes de renseignements et des r\u00e9servations sont trait\u00e9es pour assurer la gestion des r\u00e9servations, la communication avec les clients et le respect des obligations l\u00e9gales applicables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For further information, please consult our <a href=\"https:\/\/a-peak.fr\/fr\/privacy-policy\/\">Politique de confidentialit\u00e9<\/a>:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Droit applicable et r\u00e8glement des litiges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes conditions sont r\u00e9gies par le droit fran\u00e7ais, sans pr\u00e9judice des dispositions imp\u00e9ratives de protection des consommateurs \u00e9ventuellement applicables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de litige, les clients sont invit\u00e9s \u00e0 contacter en priorit\u00e9 A-PEAK \u00e0 <a href=\"mailto:contact@a-peak.fr\">contact@a-peak.fr<\/a> afin de rechercher une solution amiable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lorsque la r\u00e9glementation l'exige, les coordonn\u00e9es du m\u00e9diateur de la consommation comp\u00e9tent seront communiqu\u00e9es dans cette rubrique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aucune disposition des pr\u00e9sentes conditions ne limite les droits l\u00e9gaux des consommateurs ni leur acc\u00e8s aux juridictions comp\u00e9tentes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A-PEAK \u2014 Frank HEISSAT<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">137 route des Engagnes<br>74290 Alex, France<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:contact@a-peak.fr\">contact@a-peak.fr<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Site internet<\/strong> <a href=\"https:\/\/a-peak.fr\/fr\/\">https:\/\/a-peak.fr<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Effective date: 2 November 2026 1. Accommodation and Operator A-PEAK offers private furnished holiday accommodation in Alex, near Lake Annecy, France. Operator: Frank HEISSATBusiness status: Non-professional furnished accommodation rental (LMNP)SIRET: 10560361700017Address: 137 route des Engagnes, 74290 Alex, FranceEmail: contact@a-peak.frWebsite: https:\/\/a-peak.fr These terms apply to accommodation reservations made directly with A-PEAK. Corporate team retreats and additional [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-239","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Booking terms &amp; Conditions - A-PEAK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/a-peak.fr\/fr\/booking-terms\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Booking terms &amp; Conditions - A-PEAK\" \/>\n<meta property=\"og:description\" content=\"Effective date: 2 November 2026 1. Accommodation and Operator A-PEAK offers private furnished holiday accommodation in Alex, near Lake Annecy, France. Operator: Frank HEISSATBusiness status: Non-professional furnished accommodation rental (LMNP)SIRET: 10560361700017Address: 137 route des Engagnes, 74290 Alex, FranceEmail: contact@a-peak.frWebsite: https:\/\/a-peak.fr These terms apply to accommodation reservations made directly with A-PEAK. 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