1. Who We Are
A-PEAK is an independently operated alpine accommodation and team retreat destination located in Alex, near Lake Annecy, France.
Data Controller: Frank HEISSAT
Business Status: Non-professional furnished accommodation rental (LMNP)
Business Address: 137 route des Engagnes, 74290 Alex, France
SIRET: 10560361700017
Website: https://a-peak.fr
Contact Email: contact@a-peak.fr
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.
2. Personal Data We Collect
When you submit an accommodation or team retreat request, we may collect:
- Your name, email address and telephone number.
- Your company or organization, where applicable.
- Your preferred dates of stay.
- The number of guests or meeting participants.
- Your accommodation and bedding preferences.
- The purpose of your retreat.
- Any other information you voluntarily provide.
Technical information necessary for website security and operation, such as IP addresses and access logs, may also be processed.
3. How We Use Your Information
Your information is used to:
- Respond to accommodation enquiries.
- Check availability and prepare personalized proposals.
- Organize accommodation and team retreats.
- Communicate with you about your request or reservation.
- Comply with applicable legal and administrative obligations.
- Maintain the security of the website.
We do not sell your personal information.
4. Legal Basis for Processing
We process personal data on the basis of:
- Pre-contractual measures requested by you and the performance of contracts.
- Compliance with applicable legal obligations.
- Legitimate interests relating to website security and necessary business administration.
- Consent, where legally required, particularly for optional cookies or marketing communications.
5. Data Storage and Security
Our website uses WordPress, Elementor and WPForms and is hosted through LWS.
Enquiries are sent to our professional email address, contact@a-peak.fr.
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss or misuse.
Authorized service providers may process data where necessary to operate and maintain the website and email services.
6. Data Retention
We retain personal information only for as long as necessary.
Our intended retention periods are:
- Unconfirmed accommodation and retreat enquiries: up to 12 months after the last relevant communication.
- Confirmed reservations: for the duration necessary to manage the stay and comply with applicable obligations.
- Accounting and transaction records: for the periods required under French law.
- Technical and security information: for a limited period appropriate to its purpose.
7. Cookies and Third-Party Services
Our website may use cookies necessary for its operation, functionality and security.
Optional analytics, embedded media or other third-party services may use additional cookies or similar technologies.
Where legally required, these technologies will only be activated after obtaining the visitor’s consent.
Information about the cookies and services actually used will be updated as the website evolves.
8. Your Rights
Under the GDPR, you may have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to certain processing.
- Request data portability where applicable.
- Withdraw consent where processing relies on consent.
To exercise your rights, contact:
You may also lodge a complaint with the French data protection authority:
9. External Links
Our website may contain links to external websites and services. These third-party websites have their own privacy policies.
10. Changes to This Policy
We may update this policy to reflect changes in our services, technologies or legal obligations.
The latest version will be published on this page.
11. Contact
A-PEAK — Frank HEISSAT
137 route des Engagnes
74290 Alex, France
Email: contact@a-peak.fr